Frequently Asked Questions

Account Questions:

Am I allowed to have more than one account?
We allow one account per individual. There may be more than one account per household, however each person registering an account must have a separate computer and separate ISP to participate in our program.

How can I log into my account?
Log in at http://www. catmails.net

How can I cancel my account?
Go to your user info page and at the bottom of the page you enter your user name and password, then click cancel.

How can I cancel receiving your newsletters?
Your affiliateship in our program allows Catmails.netto send you email messages and advertisements. You may not cancel receiving email ads from Catmails.netwithout terminating your affiliateship in our program and forfeiting any and all earnings. Log in to your account and click the "User Account Info." Link. At the bottom of the page you will find the option to "Cancel Account".

How can I change my personal information?
Log in to your account and click the "User Account Info." link. You will be able to edit any of your information except your name and member ID.

I live outside the US, can I join?
Only members from the following countries may join: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Iceland, Italy, Netherlands, New Zealand, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom and United States.
Anyone joining must read and understand English.

I have Web-TV, can I join too?
Yes, though some programs will not allow WEB-TV users to join their program, we welcome WEB-TV users. Our efficient tracking method allows WEB-TV users full earning privileges.


Earnings Questions:

How much do I earn by participating in paid-emails?
Each advertiser pays a different amount per unique visit. These amounts change frequently so we cannot give an exact amount for each visit, however we do give you a large percentage of the amount we earn.

When can I request payment?
You may request payment after you have earned the minimum payout.

How can I request payment?
To request payouts, please mail management through the contact page, with your user name and payment information. Your account will then be verified and earnings verified and you will be placed in order of payouts requested and informed as to approximate time you will receive your payout. Your payment id must match the name on the account you registered with..ie..your name is Jane Smith, the Paypal account must be in the name of Jane Smith. For any reason should the payment id be different you must have prior approval from Catmails management staff.
When am I paid?
After your payment request is made and your account is in good-standing we will issue payment to you within 90 days.

How am I paid?
Payments are made via PayPal / Redemptions


Referral Questions:

How can I refer other affiliates?
You may place a link with your referral url to Catmails.neton your website. You may add your referral url to your email signature. You can give out flyers or advertise in any way you wish except for Spamming.

What is my referral link?
Your personal referral link can be found on your personal "Referral links" page.

What can I earn through referrals?
Affiliates will earn 20% of their direct referral earnings.

Are my referral earnings working?
Yes, it takes many paid emails received by affiliates to have referral earnings show up, even for affiliates that have 100's or 1000's in their downline. Referral earnings are displayed once a referred member has earned their referring member at least 1 full cent. Technically a member with 1000 referrals that have each earned him/her 1/2 cent has earned $5.00 but their earnings will not be shown until an individual member has earned them 1 full cent.


Advertising Questions:

I have a website I would like to advertise, where can I find information on your different programs and costs?
Visit our advertisers section of the website for complete details.

I have questions not answered on this FAQ page, what can I do?
Contact Us and supply as much information as possible so we can solve the problem in a timely manner.
If the answer to your question can be found in the terms or in this section..do not mail us..read first.
THERE IS NO SUPPORT ON WEEEKENDS!!